All Other Claims

Star Insurance Company can handle your claims!

Star Insurance Company handles claims for its self-insured clients and policyholders of its affiliated insurance companies. We strive to provide our clients with the best possible claims service. To do so, it is important for Star Insurance Company to be notified of a claim as soon as possible. Early reporting will assist us in getting accurate and timely benefits paid.

REPORT BY PHONE:  (800) 825-9489

  • Please have your policy number and name of insured/policyholder as named on the policy.

REPORT BY E-MAIL:  [email protected]

REPORT BY FAX:  (855) 603-8409

Email or fax your completed ACORD form.

Once a claim is reported…

  • We will contact the insured employer within the next two business days to begin evaluating the claim.
  • If you need assistance with the claim sooner, you may contact our Policy Holder Services department at (800) 825-9489, which will directly connect you with the office assigned to handle your claim.

Claim Correspondence:

  • You can submit any correspondence or documents on an existing claim by emailing [email protected].
  • Please include the claim number.
  • Once received, the documents will be automatically transferred to the assigned adjuster on the claim.

Specialized Industry Products.